Last updated: October 14, 2026

This Privacy Policy explains how Nandha Aura (“we”, “us”, “our”) collects, uses and shares your personal information when you visit our website or buy our fragrances.

Contact

If you have questions about this policy, want to know more about our privacy practices, or wish to make a complaint, contact us:

Information we collect

When you visit our website, we collect information about your device, how you use the website, and the details needed to process your purchase. We may also collect information when you contact us for support. In this policy, “personal information” means any information about an identifiable person.

Device information

  • Purpose: To load the website properly and understand how it is used so we can improve it.
  • Source: Collected automatically through cookies, log files and similar technologies.
  • Shared with: Our hosting provider and analytics services, where needed.
  • Information collected: Browser version, IP address, time zone, cookie data, pages and products viewed, search terms, and how you interact with the website.

Order information

  • Purpose: To deliver your order, process payment, arrange shipping, send order confirmations and invoices, communicate with you, screen orders for fraud or risk, and, where you have agreed, share news or offers about our fragrances.
  • Source: Collected from you.
  • Shared with: Our payment partners, courier partners and order management tools.
  • Information collected: Name, billing and shipping address, email address, phone number and payment details. We do not store your full card details on our website. Payments are handled securely by our payment partners.

Customer support information

  • Purpose: To answer your questions and resolve issues with your order.
  • Source: Collected from you when you contact us.
  • Shared with: Email and messaging tools we use for support.
  • Information collected: Name, email address, phone number and the details you share with us.

Cookies

We use cookies to keep your cart working, remember your preferences and understand website traffic. You can control or delete cookies in your browser settings. Turning cookies off may stop parts of the website, such as the cart and checkout, from working properly.

Sharing your information

We share your personal information only with service providers who help us run our store and deliver your order, for example:

  • WordPress and WooCommerce, which power our online store.
  • Our hosting provider.
  • Our payment partners and courier partners.
  • Authorities, where required by law or to protect our rights.

If we run advertising or marketing campaigns, we may use third-party services to show you relevant offers. We do not sell your personal information.

How long we keep your information

We keep your information only as long as needed to fulfil your order, meet legal and accounting requirements, and resolve disputes.

Your choices

You may ask us to access, correct or delete your personal information, or unsubscribe from marketing emails at any time by writing to skyboundeximventure@gmail.com. We will respond within a reasonable time, subject to any legal requirement to keep certain records.

Minors

Our website is not intended for people under 18. We do not knowingly collect information from children. If you believe a child has given us information, email us at skyboundeximventure@gmail.com and we will delete it.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date shown above.